Terms & Conditions

Last Updated: August 28, 2026

Welcome to Sanasha Collection. By accessing our website or placing an order, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a secure, transparent, and reliable shopping experience for all customers purchasing bridal dresses, party wear dresses, abayas, and stoles online in Pakistan.

1. Acceptance of Terms

By using this website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products & Availability

All products displayed on our website are subject to availability.
Product colors may slightly differ due to lighting, photography, or screen settings.
We reserve the right to discontinue or modify any product without prior notice.
Occasionally, some products may become unavailable after an order is placed due to inventory updates.

3. Order Confirmation

Orders may be confirmed through WhatsApp, phone call, or SMS.
Cash on Delivery (COD) orders may require verification before dispatch.
Sanasha Collection reserves the right to cancel suspicious, duplicate, fraudulent, or unverifiable orders.
Providing accurate customer information is the buyer's responsibility.

4. Pricing & Payments

All prices are displayed in Pakistani Rupees (PKR).
Prices may change without prior notice.
The final payable amount shown during checkout will be considered the official order value.
Available payment methods may include Cash on Delivery and other online payment options offered on the website.

5. Shipping & Delivery

Orders are processed during business days only.
Estimated delivery times may vary depending on your location and courier services.
Unexpected delays caused by weather conditions, public holidays, courier operations, or other uncontrollable circumstances may affect delivery schedules.
Customers are responsible for providing complete and accurate delivery addresses.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are processed according to our official Return Policy, Refund Policy, and Shipping Policy. Customers are encouraged to review these policies before placing an order.

7. Customer Responsibilities

Customers agree to:

Provide accurate personal and shipping information.
Accept verified Cash on Delivery orders.
Avoid placing fake or fraudulent orders.
Communicate respectfully with our customer support team.

8. Intellectual Property

All website content including product images, logos, graphics, text, product descriptions, and branding are the intellectual property of Sanasha Collection. Copying, reproducing, or using our content without written permission is strictly prohibited.

9. Limitation of Liability

Sanasha Collection shall not be held responsible for delays, interruptions, or damages resulting from courier services, natural disasters, technical issues, internet failures, or circumstances beyond our reasonable control.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.

11. Changes to Terms

Sanasha Collection reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page along with the latest revision date.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Sanasha Collection
WhatsApp: +92 314 9207074
Customer Support: Available during business hours.